Description: Join us for this next round of Back to Basics topics, focusing on Process Automation. Discover how automation can enhance member, donor, and customer engagement while increasing your organization's operational efficiency. This course will introduce you to automating repetitive and routine tasks, helping you understand key process automation terminology and the use of Intelligent Query Architect (IQA) as data sources and more.

Target Audience: 
- New Staff
- Beginners to iMIS 
- Staff needing a refresher

Takeaways:
- Learn how automation can significantly improve interactions with members, donors, and customers.
- Discover strategies to automate routine and repetitive tasks, reducing manual effort and streamlining your organization's operations.
- Use this module to foster better relationships and increase engagement with your members or constituents.

Presenter(s): Scott Mayzes, Victoria Real Estate Board

Fees: Free for iUG Members, $50 for Non-Members